This Cookie Policy explains how DiceSpin Casino, operated by AccelCore Enterprise Limitada at casino-dicespin.org, uses cookies and similar tracking technologies when you visit our website or use our services. Please read this policy alongside our Privacy Policy and Terms & Conditions.
1. Who We Are
casino-dicespin.org is operated by AccelCore Enterprise Limitada, a company incorporated in Costa Rica (registration number 3102926243), licensed by the Government of the Autonomous Island of Anjouan under licence number ALSI-202506031-FI2. When this policy refers to "dicespin", "we", "us" or "our", it means AccelCore Enterprise Limitada acting through casino-dicespin.org.
2. What Are Cookies?
Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow the site to recognise your device on return visits, remember your preferences, and collect information about how you interact with our pages. Cookies cannot execute programmes or deliver viruses to your device.
In addition to cookies, we may use related technologies such as web beacons, pixel tags, local storage objects, and session tokens. For simplicity, we refer to all of these collectively as "cookies" throughout this policy.
3. How We Use Cookies
We use cookies for a range of purposes that are essential to operating casino-dicespin.org effectively and lawfully. These include:
- Keeping you securely logged in to your dicespin account across pages and sessions.
- Remembering your language, currency, and display preferences so the lobby loads the way you expect it to.
- Ensuring the correct welcome offer — the 200% Casino Bonus up to €1,000 or the 100% Free Bet up to €200 — is presented to first-time depositors based on their journey through the site.
- Tracking daily cashback eligibility periods (05:00–04:59 UTC) and ensuring the 10% cashback calculation is applied accurately to your account each morning.
- Supporting the correct operation of our live chat system (powered by Intercom) so our support team can assist you efficiently.
- Powering the Altenar sportsbook, including real-time in-play event loading, Cash Out functionality, and ComboBoost calculations.
- Enabling the demo-mode functionality on slots so you can try games before depositing.
- Recognising returning visitors on the PWA (Progressive Web App) on iOS and Android.
- Detecting and preventing fraud, account takeover, and other forms of abuse.
- Complying with our responsible-gaming and know-your-customer (KYC) obligations under our Anjouan licence.
- Measuring and improving site performance, page-load speeds, and lobby navigation.
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for casino-dicespin.org to function. Without them, core services — including account login, the casino lobby, the sportsbook, payment processing, and responsible-gaming controls — cannot operate. Because they are strictly necessary, they do not require your consent, but we list them here for transparency.
| Purpose | Example Function | Duration |
|---|---|---|
| Session authentication | Keeps you logged in securely while navigating the site | Session |
| Security & fraud prevention | Detects suspicious login attempts and unusual deposit patterns | Session / up to 1 year |
| Payment processing | Facilitates 3-D Secure verification for Visa/Mastercard and instant e-wallet flows (Skrill, Neteller, Trustly, Brite, MiFinity, Jetonbank, Sofort) | Session |
| Load balancing | Routes your requests to the correct server to maintain speed and uptime | Session |
| Responsible gaming | Enforces self-exclusion, deposit limits, and cool-off periods set by the player | Persistent — matches limit duration |
| KYC state | Records verification status so withdrawal processing can begin within 1–3 business days of KYC completion | Persistent |
4.2 Functional Cookies
Functional cookies remember choices you make so that we can personalise your experience on casino-dicespin.org. They are not strictly necessary, but without them you may find that some features work less smoothly.
| Purpose | Example Function | Duration |
|---|---|---|
| Currency & language preferences | Remembers your chosen currency (EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, or NZD) and site language | Up to 12 months |
| Lobby personalisation | Stores your recently played games, favourite titles, and preferred game categories within the 8,650+ title library | Up to 12 months |
| Live chat (Intercom) | Identifies returning users in the support widget so you do not need to re-enter your details each session | Up to 9 months |
| Sportsbook preferences | Remembers your default sports view, bet-slip layout, and Cash Out settings in the Altenar sportsbook | Up to 12 months |
| PWA installation state | Recognises whether you have installed the dicespin PWA on iOS or Android so the correct install prompt is shown | Up to 6 months |
| Demo-mode state | Remembers which slots you have tried in demo mode before depositing | Session |
4.3 Analytics & Performance Cookies
These cookies help us understand how visitors use casino-dicespin.org — which pages are most visited, how players navigate the lobby, where errors occur, and how quickly pages load on both desktop and mobile. The data is aggregated and does not directly identify individual users. We use this information to improve the platform continuously.
| Purpose | Example Function | Duration |
|---|---|---|
| Site-usage analytics | Measures pageviews, session length, bounce rate, and player flow through the lobby | Up to 24 months |
| Error & performance monitoring | Captures front-end errors and slow-loading pages so our technical team can resolve issues quickly | Session / up to 12 months |
| Game popularity tracking | Records which providers and titles — such as Gates of Olympus 2500, Sweet Bonanza 1000, or Money Train 4 — receive the most play, informing lobby curation decisions | Up to 12 months |
| A/B & feature testing | Assigns visitors to test groups when we trial new lobby layouts, bonus presentation styles, or navigation features | Up to 30 days |
4.4 Marketing & Targeting Cookies
Marketing cookies are used to deliver advertising and promotional content that is relevant to your interests. They may also help us measure the effectiveness of campaigns — for example, whether a player who clicked a promotional banner for the 200% Casino Welcome Bonus or the 100% Free Bet up to €200 completed a first deposit. These cookies may be set by dicespin directly or by trusted third-party advertising partners.
| Purpose | Example Function | Duration |
|---|---|---|
| Affiliate & referral tracking | Records the source of your visit so the correct affiliate partner can be credited when you register | Up to 30 days |
| Promotion attribution | Confirms that a player reached the site via a specific campaign (e.g. Drops & Wins, Spinoleague, or Blasts & Races promotions) and assigns the correct offer | Up to 30 days |
| Retargeting | Allows relevant dicespin content to be shown on third-party sites to users who have previously visited casino-dicespin.org, subject to their consent | Up to 90 days |
| Social platform pixels | Tracks conversions from social media advertising campaigns | Up to 90 days |
4.5 Third-Party Cookies
Some cookies on casino-dicespin.org are set by third parties whose services we embed or integrate. These third parties have their own privacy and cookie policies, and we encourage you to review them. Third parties whose technologies may place cookies on your device when you use dicespin include:
- Intercom — live chat and customer support functionality.
- Altenar — sportsbook platform powering our 3,570+ pre-match events and in-play markets.
- Game providers — including Pragmatic Play, Playtech, Play'n GO, Yggdrasil, Hacksaw Gaming, Spinomenal, BGaming, Relax Gaming, Foxi, Voltent, Games Global, and 45 additional studios. These providers may set cookies to manage game sessions, return-to-lobby functions, and tournament tracking (e.g. Drops & Wins, Spinoleague).
- Payment processors — including Visa, Mastercard, Skrill, Neteller, Trustly, Brite, MiFinity, Jetonbank, and Sofort, which may set cookies as part of 3-D Secure authentication and fraud-prevention processes.
- Analytics providers — tools used to measure site performance on an aggregated basis.
We do not control the cookies placed by third parties and are not responsible for their content. We only work with third parties whose data practices meet appropriate standards.
5. Cookies and Responsible Gaming
dicespin takes its responsible-gaming obligations seriously under Anjouan licence ALSI-202506031-FI2. Certain cookies are necessary to enforce player-protection measures, including:
- Recognising self-excluded players and preventing them from accessing the casino or sportsbook.
- Storing and enforcing deposit limits, loss limits, session-time limits, and cool-off periods.
- Monitoring play patterns at an account level to support early intervention where problem gambling indicators are detected.
- Verifying that players from restricted territories — including those excluded from the daily cashback scheme such as Finland, Estonia, Poland, Austria, Latvia, Canada, Brazil, Chile, and Peru — receive the correct experience.
These responsible-gaming cookies are strictly necessary and cannot be disabled without undermining our ability to protect players. If you are concerned about your gambling, please visit the Help Centre or contact our support team via live chat or email.
6. Cookies and KYC Verification
As part of our know-your-customer (KYC) obligations, we use cookies and session data to track the verification state of your account. This ensures that withdrawals — processed within 1–3 business days of successful verification, subject to the minimum withdrawal of €50 and the applicable daily (€5,000), weekly (€10,000), and monthly (€40,000) limits — are only released to verified accounts. KYC-related cookies also support our anti-money-laundering (AML) processes, including the instalment arrangements that apply to winnings of €40,000 or more.
7. Your Cookie Choices and How to Manage Them
When you first visit casino-dicespin.org, a cookie consent banner will be displayed. You can accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your choices at any time by clicking the "Cookie Settings" link in the footer of the site.
Please be aware that if you disable or block certain categories of cookies — particularly functional cookies — some features of dicespin may not work as intended. For example, your currency and language preferences may not be saved, and lobby personalisation features may be unavailable.
In addition to our on-site controls, you can manage cookies through your browser settings:
- Google Chrome: Settings → Privacy and security → Cookies and other site data.
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
- Apple Safari: Preferences → Privacy → Manage Website Data.
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data.
You may also opt out of interest-based advertising placed by participating companies through industry opt-out tools such as the European Interactive Digital Advertising Alliance (EDAA) Your Online Choices platform at youronlinechoices.com.
Note that deleting cookies or opting out via browser settings will not prevent strictly necessary cookies from being set on your next visit, as these are essential for the operation of casino-dicespin.org.
8. Cookie Retention Periods
We retain cookie data only for as long as is necessary for the purpose for which it was collected. The specific retention periods for each cookie category are detailed in the tables in Section 4 above. As a general principle:
- Session cookies expire automatically when you close your browser.
- Persistent cookies remain on your device until they reach their expiry date or you delete them manually.
- Cookies used to enforce responsible-gaming limits are retained for at least as long as the relevant restriction is active on your account.
- Cookies related to account verification and transaction history may be retained for longer periods where required by our licensing obligations or applicable law.
9. Data Protection and Your Rights
Information collected via cookies may constitute personal data where it can be linked to you as an identifiable individual — for example, when associated with your registered dicespin account. In such cases, that data is processed in accordance with our Privacy Policy. As a player, you may have rights in relation to your personal data depending on the laws applicable to you, including rights to access, rectify, restrict, or request the deletion of data we hold about you.
To exercise any such rights, or to ask a question about how your data is handled, please contact our support team:
- Live chat: Available via the Intercom widget on casino-dicespin.org.
- Email: Contact us through the address listed in the Help Centre.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the foot of this page and, where appropriate, notify you via a banner on casino-dicespin.org or by email. We encourage you to review this policy periodically to stay informed about how we use cookies.
Continued use of casino-dicespin.org after any update constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you should adjust your cookie preferences using the tools described in Section 7 or discontinue use of the site.
11. Contact Us
If you have any questions, concerns, or complaints about our use of cookies or this Cookie Policy, please get in touch:
- Operator: AccelCore Enterprise Limitada, Costa Rica (reg. no. 3102926243)
- Website: casino-dicespin.org
- Licence: Anjouan — ALSI-202506031-FI2
- Support: Live chat via Intercom on casino-dicespin.org, or email via the Help Centre
Last Updated: 2026